When ordering with us – at the checkout the VAT will be deducted . As UK has now left the EU, VAT will have to be paid in destination country ( country % specific ). You won’t pay DOUBLE TAX or VAT when ordering with us.
SICOMTB will cover brokerage/custom charge with DPD delivery only. We are unable to pay brokerage charge with specific country Postal service. In some EU countries the charge can be as little as only 2.99 Euro in others it can be up to 15 Euro. This all depends on country custom charge specification.
We do recommend to use DPD delivery options for : AUSTRIA,BELGIUM, FRANCE, GERMANY, LUXEMBOURG,THE NETHERLANDS, CZECH REPUBLIC, CYPRUS, ITALY, SLOVAKIA, SPAIN, HUNGARY, POLAND, SLOVENIA, LITHUANIA.
For remaining EU countries we recommend to use Royal Mail – if you require DPD service please email us for a quote. Please check with your local government website for: Exporting goods from outside the EU, gifts, sales as non-business/business customer.
Please provide us with your mobile/cell number for SMS notification and correct email address. DPD is unable to provide SMS to landline numbers .
DPD will contact you via SMS and Email regarding VAT custom clearance – please keep an eye on your inbox . You have 5 working days to pay your VAT from receiving the message.
If VAT is not paid and parcel is returned to us we don’t take any responsibility. If you wish for your parcel to be re-sent via “second delivery” a shipping charge needs to be paid as we are unable to pay for double deliveries + brokerage charges.
If you are a EU business customer – if you can please provide us with your business EROI number and VAT registration number .