You need to check your Inbox, Spam and Junk folder for updates from Royal Mail regarding duty payment. If the parcel is returned to us due to duty not being paid- we will only refund the product.
We are unable to refund shipping charge and return charge.
• All prices are set in Pounds Sterling and include VAT.
• Our products specifically mention the bike models that they fit, please make sure you have confirmed you are ordering the correct product for the correct model bike. We are not responsible for your choice and will only issue refunds on an unused product and will remove the cost of shipping.
• We reserve the right to change product specifications and prices without notice.
• If you have any queries about spring sizes please send us an e-mail at
• By placing an order with sicomtbproducts.com the customer verifies that they have read and agree to the Terms and Conditions.
• All springs are covered by a 1 year manufacturer warranty from the date of purchase.
• sicomtbproducts.com accept no responsibility for loss, damage or injury resulting from the use of any product sold from this website. Use is at the consumers risk.
• sicomtbproducts.com products are hand finished so there may be slight variations in finish from batch to batch.
VAT/Tax is removed at the checkout for EU countries.
If parcel is returned as duty is not paid or refused we will refund your order less delivery charge. There will also be a £5 admin fee..